Sapdup Blogging about SAP


ECC Enhancement Pack 4 to be released May 4th

Subject line says it all. Information came from a representative from SAP who is very close to the release.


SAP Enterprise Support Complaints

So, how's everyone's experience of SAP's Enterprise Support going?  Have you upgraded your Solution Manager, are you getting your continuous quality checks?  Are SAP meeting their SLA's?

So far I have a few complaints:

- SAP are not meeting their SLA's for 'High' and 'Very High' messages. I reported this to SAP, but we only created 19 calls during the quarter, so should not be entitled to any credit against our maintenance bill.

- SAP are not providing Global 24x7 support.  Recently we had a call which was only being dealt with in EMEA hours.  For anyone from EMEA who has tried to work with someone in NZ or vice versa, they will see the problem.  8am in Paris is about 8pm here in Auckland and 5pm in paris is about 5am in Auckland.  So as you can see, there is no crossover in business hours.

This means that "follow the sun" support is a big win for us.  However SAP is not deliverying it.

So, leave your comments on your Enterprise Support experiences.  If I see some trends I'll update them into this post.


SAP ECC 6.0 Enhancement Pack Overview – EP 4

This is the third in a series of posts, providing an overview of the new or changed functionality in the SAP Enhancement Packages for ECC 6.0. Check these post for Enhancement Packs 1 & 2 and Enhancement Pack 3.

Enhancement Pack 4

Availability: In Release to Customer since 21st of November, 2008. I believe this status is equivalent to ramp-up, can anyone clarify?


Aerospace & Defense

  • Enhancements to 'GPD Downport'.
  • New function 'Material Exchange Using SCM: Internal/External Component Repair'.
  • New function 'Interchangeability in STO based on SCM'.
  • New function 'Rotables/Sharing of Spare Parts and Subcontracting Improvements'.
  • New function 'Maintenance, Support for Flight Operations'.


  • New function 'Financials, Group Close, Adjustment of Deferred Taxes'.
  • Enhancements for Product Design Cost Estimate.
  • New financial reporting capability including; Simplified Reporting for Closing, Simplified Reporting for Profitability Analysis,o Simplified Reporting for Investment Management, Simplified Reporting for Asset Accounting and Additional reports for Cost Center Reporting and Internal Order Reporting.


  • New function 'Dealer Portal, Vehicle Management System, Spare Parts, Enterprise Services'.


  • New function 'SAP Deposits: Business Operations in Account Management'.
  • New function 'Loans Management for Financial Services: Pooling of Loans'.
  • New function 'Legal Changes for SEPA'.

Business Suite Foundation Layer

  • New function 'Remote Control and Communication Framework'.

Consumer Products

  • New function 'Catch Weight Management, New Architecture: Inventory Management,
    Inventory Accounting'.
  • New function 'DEX Enablement for mobile devices in DSD'.

Corporate Services

  • New function 'SAP Recycling Administration'.
  • New function 'Enterprise Asset Management - Configuration Control Innovations'.
  • Various enhancements in Enterprise Asset Management, including; Generic Object Services in Plant Maintenance Order, Requirement Date in Plant Maintenance Order, Do Not Release Maintenance Plan Immediately, Action Log in Maintenance Task Lists, Fleet Management, Inspection Rounds, Work Clearance Management, BAdI for Synchronization of Work Center in Order/Notification, Pool Asset Management: Archiving, Archiving, Equipment: Customer-Specific Check, Multilevel Lists for Technical Objects and Authorization Check for Order Transactions.
  • Enhancements to MEB and Logbook Innovations in Enterprise Asset Management.
  • New function 'Refurbishment & Subcontracting'.
  • New function 'EAM Time Zone Support'.
  • New function 'Warranty for Customer Service Business'.
  • New function 'Handling Large Projects'.
  • New function 'RE, Space and Room Management'.
  • A new continuouse improvement module for RE including various enhancements.
  • Enhancements to Travel Mangement.
  • Enhancements to Quality Notifications.


  • New function 'Supplier-Managed Inventory for SNC-ERP Integration'.
  • New function 'Warranty Claim Processing for Dealer Portal'.

Defense & Security

  • New function 'DFPS, Investigative Case Management'.
  • New function 'Integration with SAP Mobile Defense & Security'.
  • New function 'DFPS, Logistical Operation Support 2' enhancing a number of areas of Defense Forces & Public Security.

End User Service Delivery

  • Enhancements to the Employee Interaction Center (EIC).

Financial Services - Reuse

  • New function 'Forward Error Handler' to reprocess activities after XI errors.


  • New function 'Integration FICA/CRM Dispute Management'.
  • Enhancements to Billing & Invoicing.
  • New function 'Contract Accounts Receivable and Payable, 02'.
  • Change to function 'Contract Accounts Receivable and Payable, Leasing'.
  • New function 'Information Lifecycle Management: Tax Auditing'.
  • New function 'New General Ledger Accounting 2' containing a number of new and enhances components.
  • New function 'FI Localization Topics for Japan and Portugal'.
  • New function 'FI Localization Topics for Japan and South Korea'.
  • New function 'Credit Card Encryption: Periodic Key Exchange'.
  • New function 'PSM, Cash-Basis Accounting and Cash Flow Reporting'.
  • Various improvements have been made to 'PSM, Fund Accounting'.
  • New function 'Billing Consolidation Connector'.
  • New function 'Biller Direct, Promise to Pay'.
  • New function 'FSCM Functions 2'.
  • New function 'FSCM Integration 2'.
  • New function 'Cash Management: Additional Account Assignments'.
  • New function 'CO, Allocations'.
  • New function 'Financials Master Data Management: Chart of Accounts'.
  • New function 'Bank Communication Management'.
  • New function 'TRM: Hedge Management for Financial Asset Management'.
  • New function 'TRM: Hedge and Exposure Management, SWIFT, and New Key Figures'.


  • New function 'SAP Ambulatory Care Management: Legal Process Adoption'.
  • New function 'Patient Management Rearchitecture BP/OM'.
  • New function 'Patient Management Country Version France'.
  • New function 'Patient Management Country Version Italy'.
  • Changes to function 'Patient Management' including new functions and enhancements.
  • New function 'Patient Management: Legal Process Adoption'.
  • New function 'Patient Management: Treatment Certificates'.
  • New function 'Clinical System Enhanced Documentation Processes'.
  • New and enhanced functions?in 'Clinical System'.

Higher Education & Research

  • New function 'Student Lifecycle Management: Enterprise SOA-Enablement'.
  • An implementation accelerator is available for 'Student Lifecycle Management', including; Module Correspondence, Graduation per Student, Extended Booking Check, Academic Work User Interface, BAdIs in Event Planning, Appraisal Self-Service Online Grading, Audits Continuous Enhancement, Attendance Tracking User Interface, Creation and Assignment of Rule Containers to Acad. Objects, Archiving Credit Derivation Tool, RFCs for Academic Structure and Module Offerings and Specialization Bookings per Stage.
  • New function 'SLM Localization Topics for the Netherlands'.
  • New Student User Interface in SLM.

Human Capital Management
Talent Management

  • New function, 'Appraisals, Evaluations, and Surveys'.
  • New function, 'Employee Qualifications for Concurrent or Global Employment'.
  • Enhancements to ECM through?new function?'Enterprise Compensation Management 01'.
  • Enhancements to E-Recruiting through?new function 'SAP E-Recruiting 2'.
  • Enhancements to?Learning Management through new function 'Learning Solution 02'.
  • Enhancements??to Performance Management through new function 'Performance Management 01'.
  • New function 'Core Processes in Talent Management'.

Workforce Process Management

  • New function 'CATS classic for Concurrent Employment'.
  • Enhancements to HR Administrative Services through the new function 'Administrative Services 02'.
  • New function 'Personnel Actions for Concurrent Employment'.
  • New function 'Time and Labor Management for Concurrent Employment'.


  • New function 'TNM/LSO Integration'.
  • New function 'HCM Localization Topics for Russia'.
  • New function 'HCM Localization Topics for Japan'.
  • New function 'HCM Localization Topics for the Italian Public Sector'.
  • New function 'HCM Localization Topics for Spain'.
  • New function 'HCM Localization Topics for Sweden'.
  • New function 'HCM Localization Topics for Norway'.


  • Enhancements to function 'Credentialing'.
  • Enhancements to function 'Incentive and Commission Management'.
  • Enhancements to function 'Collections & Disbursements' through the new function 'Insurance Collections and Disbursements 2'.
  • New function 'Insurance Auto Claim Best Practice'.
  • Enhancements to function 'Claim Handling' through the new function 'Insurance Claim Handling 2'.
  • New function 'Insurance Life Benefit Process'.

Mill Products

  • New function 'Mill Functionalities for Mining'.
  • New function 'Configurable MTS with Individual Batch Valuation'.


  • Enhancements to function 'Accounts Receivable and Payable' through new function 'Contract Accounts Receivable and Payable 2'.
  • Enhancements to function 'Advertising Management' through new function 'Advertising Management 2'.
  • Enhancements to function 'Subscription Management' through new function 'Subscription Management 2'.
  • Enhancements to function 'Press Distribution' through new function 'Press Distribution 2'.


  • Enhancements to function 'Commodity Management and Bulk Transports' through new function 'Commodity Management and Bulk Transports 2'.

Oil & Gas

  • New function 'Joint Venture Cutback Reverse'.
  • General enhancements to SAP Oil & Gas.

Procurement and Logistics Execution

  • New function 'Integration Ext. Warehouse Management, Enterprise Services'.
  • New function 'EWM Integration with Manufacturing'.
  • New function 'Functional Improvements in MM for EM (Empties Management) and ExD (Excise Duty)'.
  • New function 'Multiple Account Assignment'.
  • New function 'SRM Integration'.
  • New function 'Serial Numbers in Purchasing'.
  • New function 'MM, Integration of Materials Management and Financial Accounting'.

Product Development & Manufacturing

  • New function 'Outsourced Manufacturing'.
  • New function 'SAP LPO (Lean Planning & Operations) Integration'.
  • New function 'PLM iPPE (Integrated Product & Process Engineering) Integration'.
  • New function 'PLM Web User Interface'.
  • New function 'Display Changes in ACL (Access Control List)'.
  • New function 'Batch History'.
  • New function 'Order Split'.
  • New package 'Business Package for Production Supervisor'.
  • New function 'Functions for WIP Batches'.
  • New function 'Product Labeling in SAP PLM Recipe Management'.

Public Sector

  • New function 'Transactions Manager Integration into Funds Management'.
  • New function 'PSCD, Collections and Correspondence Management'.
  • New function 'PSM, Grantor Integration (SAP PSCD) Continuous Improvement'.
  • New function 'Social Services (PSCD)'.
  • New function 'PSCD, TRM (Tax & Revenue Management) and Property Tax'.
  • New function 'Seizure of Non-Payroll Liabilities'.
  • New function 'PSM, Budget Control System'.
  • New function 'PSM, Multi-Level Budget Structure'.
  • Enhancements to function 'Funds Managemet' through new function 'PSM, Funds Management 2'.
  • New function 'PSM, Budget Period'.
  • Enhancements from 'PSM, Grantor Integration (AP/AR) Continuous Improvement'.
  • New function 'Position Budgeting Control: Extended Posting Logic'.
  • Enhancements from 'PSM, Additional Functions in SAP SRM and PPS'.
  • New function 'PSM, U.S. Federal 2'.
  • New function 'PSM, U.S. Federal - Debt Management: Rescheduling'.
  • New function 'PSM, U.S. Federal PPA and Payments'.
  • New function 'FI-FM Localization Topics for the Spanish Public Sector'.


  • New function 'CD/FT_EWM (Extended Warehouse Management) Integration'.
  • New function 'Retail, Perishables Procurement'.
  • Various enhancements delivered in new function 'Retail, Continuous Improvements EA'.
  • New function 'Direct Store Delivery'.
  • Enhancements to In-Store Food Production through new function 'In-Store Food Production 2'.
  • Enhancements to function 'Perishables Procurement' through function 'Perishables Procurement EA'.
  • New function 'POS (Point of Sale) Integration'.
  • Enhancements to Method of Accounting through new function 'Method of Accounting 2'.
  • Enhancements to Store & Multichannel through new function 'Store & Multichannel 3'.

Sales & Service

  • New function 'Enterprise Services for the ATP Check'.
  • New function 'SME Simplification'.
  • New function 'EDI Monitors'.
  • Enhancements to Sales and Distribution Simplification through new function 'Sales and Distribution Simplification 2'.
  • New function 'Advanced Returns Management'.

Service & Asset Management

  • New function 'Cancellation of Third-Party Item by Vendor'.


  • New function 'Enhanced Billing and Invoicing'.
  • Enhancements to Contract Accounts Receivable and Payable through new function 'Contract Accounts Receivable and Payable 2'.


  • New function 'Advanced Metering Infrastructure'.
  • New function 'Generic Billing and Invoicing' in Contract Accounts Receivable and Payable.
  • New function 'Customer Relationship Management for Utilities'.
  • New function 'Localization, Customer Feedback'.
  • New Technical Enhancement, 'Enterprise Services in Intercompany Data Exchange'.
  • New function 'Deregulation Processes: Increased Enhancement Flexibility'.
  • Enhancements to Waste & Recycling through new function 'Waste and Recycling: Commercial and Industrial'.
  • New function 'Waste and Recycling, Recurring Container Installation'.

Wholesale Distribution

  • New functions in the Agency Business area through new function 'Trade, Agency Business 3'.
  • New functions in the Commodity Management area through the new function 'Trade, Commodity Management 3'.

That concludes a rather lengthy list of the new capabilities within the fourth enhancement package from SAP.  Bring on enhancement package 5!

P.S If you've implemented any of the functionality from the enhancement packs (or the new UI) send me a few screenshots, I'm sure the site's readers would be interested to see it.


SAP ECC 6.0 Enhancement Pack Overview – EP 3

This is the second in a series of posts, providing an overview of the new or changed functionality in the SAP Enhancement Packages for ECC 6.0.  Check this post for Enhancement Packs 1 & 2.

Enhancement Pack 3

Availability: In Unrestricted Shipment since 31st of May, 2008



  • New function 'Local Close'.
  • New function 'New General Ledger Accounting'.
  • New function 'Reporting Using the XBRL Standard'.
  • New components in 'Non-HCM Localization Topics' including; Invoice Processing with Golden Tax System for China and Real Estate Localization for Portugal.
  • New function 'TRM: Hedge Management' (many new components).

Human Capital Management (HCM)

  • New function 'HCM, E-recruiting 1' including; Candidate Services (new), Enhancements Support Team (new), Mass Processing of Invitations (new), Prepopulation of Posting Texts (new), Worklists with Questionnaires for the Dashboard (new), Enhanced Check for Duplicate Entries (new), Flexibilization of Organizational Data in Requisition (new), Background Checking (new) and Resume Parsing (new).
  • New function 'HCM, SAP E-Recruiting Search Functions 1'.
  • New function 'HCM, MSS for SAP E-Recruiting'.
  • Various HCM Localizations

Corporate Services

  • New function 'Enterprise Asset Management Part 3' including; BAPIs for Technical Objects (new and enhanced), Business Add-Ins for Lists in Plant Maintenance (new), Shift Reports and Shift Notes for Technical Objects (new) and
    Enhancements for Work Clearance Management (new).
  • New function 'Electronic Logbook Data Exchange'.
  • New function 'Pool Asset Management'.
  • New portal function 'Takover and Handover of Technical Objects.'
  • New function 'Environmental Compliance Integration'.
  • Changes to Environment, Health & Safety components including; EH&S Expert (Changed), Open Content Connector OCC (Changed), Windows Wordprocessor Integration (WWI) (Changed), Standard Property Tree and Value Assignment Types (Enhanced), Dangerous Goods Processing (Changed), Hazardous Substance Management (Changed), Industrial Hygiene and Safety (Changed), Occupational Health (Changed), Specification Workbench (Changed), Inheritance (Changed), Substance Volume Tracking (Changed), Global Label Management (changed), Product Safety (Changed), Structure Changes in IMG for EH&S, Waste Management (Changed).
  • Enhancements to 'Project System' including; Project Builder - Enhancements, ProMan Enhancements, Forecast Workbench, Progress Tracking, Easy Cost Planning, Access Control List, Progress Analysis Workbench, Business Add-Ins for Calculation in the Project System, Project System Material Component, Change Inherited Settlement Rules and Determine WBS Account Assignment at MRP Area Level.
  • New function 'Quality Management Extensions'
  • New function 'RE/FM Earmarked Funds'

Travel & Transportation

  • New function 'Interchangeability based on SCM'.
  • New function 'Material Exchange with ATP Check'.
  • New function 'FFF Class for Product Data Replication'.


  • New function 'Retail, Cross-Docking Interface'.
  • New function 'Retail, Global Data Synchronization'.
  • New function 'Retail, Instore Food Production'.
  • New function 'Retail, Retail Method of Accounting'.
  • New function 'Retail, Store & Multichannel 2'.

Wholesale Distribution

  • New function 'Agency Business 2' including; Additional Functions for Agency Business and Extended Remuneration Lists From FI Documents.
  • New function 'Commodity Management 2'.
  • New function 'Compensation Management'.

Consumer Products

  • New function 'CWM, Innovations in Logistics & Accounting'.
  • New function 'Enhancement of the DSD Process'.

Defense & Security

  • New function 'DFPS, Logistical Operational Support'.
  • New function 'Item Unique Identification'.
  • New function 'PSM, US Federal - PPA and Payments'.

End User Service Delivery

  • New function 'Roles in SAP All-in-One'.
  • New function 'CATS regular: cProjects Details'.
  • New function 'CATS classic: cProjects Details'.
  • New function 'HCM, ESS for Concurrent Employment and Global Employment'.
  • New function 'HCM, ESS for Personal Information'.

Enterprise Asset Management

  • New function 'Mobile Asset Management'.


  • New function 'SAP Patient Management CV Italy'.

Higher Education & Research

  • New accelerator package 'Student Lifecycle Management: Implementation Accelerator Package (IAP)' containing extensive functionality.
  • New interface, 'Student Lifecycle Management: User Interface for Academic Advisor'.


  • New function 'Credentialing'.
  • New function 'Incentive and Commission Management'.
  • New function 'Portfolio Assignment'.
  • New function 'Insurance: Collections/Disbursements 1'.
  • New function 'Insurance Claim Handling'.
  • New function 'Statutory Reporting for Insurance'.

Procurement & Logistics Execution

  • New function 'Extended Warehouse Management Integration'.
  • New roles for 'Trade, Warehouse Operations Manager'.
  • New portal content for 'buyer' through the new function 'Business Package for Buyer'.
  • New function 'Returnable Packaging Logistics'.
  • New operations available in 'Operations, Enterprise Services 2' including; Area ERP Cross and Area ERP Logistics.
  • New function 'Integration of SCM and SAP ERP'.

Professional Services

  • New user interface for 'Billing Request Editor'.

Public Sector

  • New function 'Item Hierarchies' for procurement documents.
  • New function 'Shopping Cart Commitment'.
  • New function 'PSCD, Collections Management'.
  • Grantor integration with Collections and Disbursements.
  • New function 'Tax Return Processing'
  • New function 'PSM, Sales Order Services'.
  • New function 'Expenditure Certification'.
  • New function 'PSM-FM, Funds Management'.
  • New functions in 'Grantee Management' including; Budget Splitting Rule Enhancement, Subtractive Cost Sharing Method, IDC Calculation from and to Grantee's contribution, Accrual and Deferral Calculation and Posting, Revaluation and Currency Conversion Enhancement and Archiving.
  • New function 'Financial Integration with EA-PS'.
  • New function 'Pricing Arrangements for EA-PS Integration'.
  • New function 'Grantor Integration (AP/AR)'.
  • Enhancements to 'U.S. Federal - Reimbursable Orders'.
  • New function 'U.S. Federal: Business Partner Network'.
  • Enhancements to the USFG solution.
  • New function 'Debt Management' available for the USFG solution.
  • New function 'Period of Performance' available for the USFG solution.
  • Enhancements to the 'PPA and Payments' components of the USFG solution.

Sales & Service

  • New function 'Logistics, Commodity Pricing Engine in SD and MM'.
  • New function 'Advanced Order Processing and Billing'.
  • Enhancements to the 'Sales & Distribution' components including; Improved integration of archived bills into business processes and Improved rebate processing.


  • New function 'Financials, Group Closing, Compliance'.
  • New BI reports in function 'Reporting Financials'.
  • New function 'HCM, Talent Management Analytics 1'.

Oil & Gas

  • Business Function Basis (COM) and Business Function Basis, two technical functions which are prerequisites for other functionality.
  • New function 'Commodity Management and Bulk Transports'.
  • New function 'Joint Venture Cutback, Validation, Reporting'.
  • New function 'Remote Logistics Management 1'.

Product Development & Manufacturing

  • Enhancements to the 'Manufacturing Information System' including; Enhancements in the Collective Displays of Material Requirements Planning, Evaluation of Range-of-Coverage Data, Mass-Extraction of Planning Data, Enhancements in Order Report and Enhancements in Order Info System and Mass Processing.
  • New function 'Browser-Based PI Sheet'.
  • New function 'Shift Report Notes and Confirmation'.
  • New function 'XSteps for Routing and Production Order'.
  • New function 'cFolders Import and Export of MPNs'.
  • New function 'PLM Recipe Management'.
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